Privacy Policy
Effective January 1, 2026
Suncraft Rialto Sunrooms & Patios, rialtosunroomsandpatios.com, service@rialtosunroomsandpatios.com
Who this policy covers
This policy explains how Suncraft Rialto Sunrooms & Patios handles the information you share when you visit our website, fill out our form or call us. We're a sunroom contractor in Rialto, CA, and we collect only what we need to answer your questions, give you an estimate and do the work you hire us for.
It applies to this website, starting at our home page, and to the calls, messages and estimate visits that come from it. You can read more about who we are on our About page.
What information we collect
When you fill out our contact form, we collect what you type in. That's usually your name, phone number, email address, the address of the property and a short description of the project. The form is run by an outside form service, which receives your entries and passes them to us.
When you call us at (909) 546-5002 or email us, we keep your contact details and notes about your project so we can follow up and prepare your quote.
When you browse the site, some information is collected automatically, such as your browser type, device, general location, the pages you visit and how you got here. This comes from basic analytics tools and cookies, which are small files your browser stores so a site can remember visits and count traffic.
How we use your information
We use what you give us to reply to you, schedule an estimate, prepare a quote, do the job and handle any follow-up or warranty questions afterward.
We use analytics information to see which pages people find useful and to fix parts of the site that aren't working well. It isn't used to identify you personally.
We don't sell your personal information. We share it only with the services that help us run the business, such as our form provider, website host and analytics tools, and only so they can do that work for us. We may also share it if the law requires us to.
Cookies and how to control them
Most browsers let you block or delete cookies in their settings. If you do, the site will still work, though some analytics may not count your visit.
Some browsers also send a do-not-track signal. We don't run targeted ads on this site, so blocking cookies is the simplest way to limit what's collected.
How long we keep it
We keep your contact and project details for as long as we're working with you, and afterward for as long as we reasonably need them for warranty questions, our business records and any legal or tax requirements.
If you asked for an estimate and didn't hire us, we keep your details only as long as they're useful for following up, then delete them. Analytics data is kept in summary form and isn't tied to your name.
Your rights and choices
You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. Depending on where you live, including California, state law may give you additional rights, and we'll honor any request the law gives you a right to make.
To make a request, reach out through our Contact page or call us. We may ask you to confirm a few details so we know the request is really from you, and we won't treat you differently for asking.
Children's information
Our site and services are meant for adults planning work on their homes. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
If we change how we handle information, we'll update this page. Any changes take effect when they're posted here.
How to raise a privacy concern
If you have a question or a concern about your information, call us at (909) 546-5002 or send us a message through our Contact page. We're available Mon–Fri: 7 AM–10 PM and Sat–Sun: 8 AM–9 PM, and we reply within 1 business day.